Cloud Outreach Lead

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as Outreach Lead for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT:

As Outreach Lead, the work you’ll do at GDIT will be impactful to the mission of Department of War (DoW), Chief Information Officer (CIO) for Special Access Program(s) (SAPs) (DoW SAP CIO).  The Outreach Lead is responsible for building and maintaining relationships with customers, stakeholders, partners, and mission owners to promote program awareness, facilitate engagement, and support successful onboarding and adoption of services. This role develops outreach strategies, coordinates communications, gathers customer feedback, and serves as a liaison between stakeholders and program teams to ensure customer needs are understood and addressed.

You will play a crucial role in leading a team to support in the following areas:

• Develop and execute stakeholder engagement and outreach strategies.
• Build and maintain relationships with customers, partners, and government stakeholders.
• Coordinate customer onboarding, communications, and adoption activities.
• Plan and support meetings, workshops, briefings, and outreach events.
• Gather customer feedback and communicate requirements to program teams.
• Track outreach activities, customer engagement, and program metrics.
• Develop outreach materials, presentations, success stories, and communications products.
• Identify opportunities to expand awareness and utilization of program services.
• Collaborate with technical and operational teams to support customer needs and issue resolution.

WHAT YOU’LL NEED TO SUCCEED:

• BS degree; may be substituted for additional years of experience
• 15+ years relevant experience
• Security Clearance Level: Top Secret with SCI eligibility
• Required Certifications:  PMP
• Stakeholder engagement and relationship management.
• Strong verbal, written, and presentation communication skills.
• Experience briefing senior leaders and government stakeholders
• Customer service and customer success experience.
• Strategic planning and outreach campaign development.
• Meeting facilitation and event coordination.
• Requirements gathering and customer advocacy.
• Cross-functional collaboration and team coordination.
• Project tracking, reporting, and performance metrics.
• Problem-solving and conflict resolution.
• Proficiency with Microsoft Office Suite and collaboration tools

GDIT IS YOUR PLACE:

• Excellent customizable health benefits (Medical, Dental and Vision)
• 401K with company match
• Educational Assistance and eLearning
• Internal mobility team dedicated to employee advancement
• Rewards and Recognition programs
• Innovative and collaborative environment encouraging highly motivated critical thinking