Senior Business Process Analyst

Senior Business Process Analyst (Agile Delivery and Project Tracking)

Job Responsibilities

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Senior Business Process Analyst joining our team to support our customer activities in Washington, DC.  This position can be worked Remote. 

At GDIT, people are our differentiator. This role places strong emphasis on project management, project tracking, delivery coordination, and Agile execution. The ideal candidate combines business analysis expertise with hands-on project oversight, ensuring initiatives remain on schedule, risks are managed, and cross-functional teams deliver high-quality solutions effectively. The candidate should be experienced in Agile methodologies; requirements gathering; user story creation; sprint management, and using Jira, Confluence, and AI tools to track, visualize, and communicate project progress.

Key Responsibilities

Project Management & Tracking

• Lead day-to-day project management activities, including schedule development, milestone tracking, dependency management, and risk/issue mitigation.
• Maintain and manage project plans, dashboards, status reports, and delivery roadmaps to ensure transparency across stakeholders.
• Track progress across multiple Scrum and Kanban teams using Jira, ensuring alignment between planned work, in-flight activities, and delivery commitments.
• Ensure timely follow-up on action items, deliverables, blockers, and stakeholder requests through disciplined project tracking routines.
• Establish repeatable project workflows and documentation standards to strengthen governance and operational consistency.

Agile Management & Facilitation

• Facilitate Agile ceremonies including sprint planning, backlog refinement, daily standups, reviews, and retrospectives.
• Support cross-functional teams by removing impediments, improving communication flow, and ensuring alignment to sprint goals.
• Monitor sprint health metrics (velocity, burndown, capacity, flow) and proactively address risks impacting delivery.
• Manage Jira workflows, boards, tasks, and queries to support project transparency and operational efficiency.

Business Analysis & Process Optimization

• Collaborate with stakeholders to elicit, document, and validate business and functional requirements, translating them into user stories and acceptance criteria.
• Document end-to-end processes and identify areas for optimization, automation, or reengineering to improve operational efficiency.
• Partner with SMEs, technical teams, analysts, and operations staff to ensure requirements are understood and delivered correctly.
• Maintain structured documentation and linked artifacts in Confluence to ensure traceability across requirements, development, and reporting.

Tools & Technology

• Use Jira and Confluence extensively for project planning, tracking, reporting, and documentation.
• Leverage AI tools for project tracking, workflow automation, documentation updates, and multi-project coordination.

Required Qualifications

• Bachelor’s degree or equivalent combination of experience.
• 3+ years of project management, business analysis, or Agile delivery experience.
• Proven experience tracking projects, managing schedules, writing requirements, and developing user stories.
• Proficiency with Jira and Confluence for project management, requirements tracking, and workflow documentation.
• US citizenship

Preferred Qualifications:

• Familiarity with refugee and immigrant population or other social programs.
• Understanding of ITIL or other process improvement frameworks.
• Experience with integration of business and operational data into Jira and Confluence to enable traceability, reporting, and workflow automation.

WHAT GDIT CAN OFFER YOU:

• Full-flex work week
• 401K with company match
• Internal mobility team dedicated to helping you own your career
• Collaborative teams of highly motivated critical thinkers and innovators