Software Support Representative, Tactical Intelligence Family of Systems, TS/SCI, Camp Humphreys, Korea

Clearance Level
Top Secret/SCI
Category
Technical Support Services
Location
Pyeongtaek, Korea, Republic Of
(Onsite Workplace)
Key Skills For Success

Computer Systems

Information Systems

Operating Systems (OS)

Software Support

System Administration

REQ#: RQ213217
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description
SYSTEMS TECHNICIAN IV

SUMMARY: Field Service Technician Senior, DCGS-A – Camp Humphreys, South Korea - TS/SCI Clearance Required. Primarily supports software for the DCGS-Army Family of Systems: IFS, P-MFWS, GWS, TGS, CDSS 

How the Software Support Representative, Tactical Intelligence Family of Systems will make an impact:
  • Provide technical guidance and over the shoulder assistance to unit maintainer to Initialize, place into operation and troubleshoot the software interfaces of specific C5ISR communication systems being supported (ex. IFS /P-MFWS/GWS/TGS/CDSS).
  • Provide technical guidance and over the shoulder assistance to unit maintainer on software installations, configurations, patching and maintenance of DCGS-A family of systems.
  • Provide technical guidance and over the shoulder assistance to unit maintainer for backup and disaster recovery of Linux and Windows operating systems.
  • Provide informal over-the-shoulder training and software mentorship to MIL/GOV personnel.
  • Provide software, network troubleshooting, problem identification, and resolution.
  • Provide technical guidance and over the shoulder assistance to unit to Assist with remote system administration software to include troubleshooting and installation.
  • Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.
  • Participates in special projects as required.
  • Prepares weekly/bi-weekly reports for customers
  • Provides Commanders and Staff with recommendations on how to best leverage mission command Intel platforms to meet their operational needs.
  • Attend G2 and S6 briefings and participate in conference calls to identify issues with Intel platforms.
What you'll need to be successful:
  • AA/AS, 5+ years’ experience. (2 years of additional work experience may be substituted for an AA/AS. Degree)
  • Must have an active TS/SCI clearance and willing to obtain a CI Poly if required.
  • Valid CompTIA Security+ CE Certification
  • Experience with Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintaining.
  • Understanding of networking principles and system network configuration.
  • Professional and effective writing and communication skills are required.
  • Security clearance level: TS/SCI
  • Some travel is required.
DESIRED QUALIFICATIONS:
  • Military experience (35T)
  • DCGS-A Maintainers Course Completion (3.2.5)


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

10-25%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $33.97 - $41.47. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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