Training Subject Matter Expert

Position Overview

We are seeking a Training Subject Matter Expert (SME) to manage development, delivery, and continuous improvement of the TACCOM Training Program. This position brings federal law-enforcement operational experience and advanced communications expertise to nationwide, mission-focused instruction for officers, agents, and other users.

Duties and Responsibilities

• Manage development and implementation of the TACCOM Training Program
• Develop training objectives, curriculum, materials, student guides, and instructor resources
• Deliver in-person, virtual, and hybrid tactical communications training
• Coordinate with TACCOM and Field Office management to assess training needs and operational requirements
• Collaborate with engineers and technicians so training reflects actual system use and field operations
• Develop instruction applicable to officers, agents, and other operational users
• Supervise instructors and support staff and coach them on technical, operational, and delivery objectives
• Develop terminal and enabling objectives based on mission, policy, and applicable requirements
• Assess training through evaluations, examinations, skill assessments, and feedback
• Track metrics and report program status, trends, outcomes, and improvements
• Support interoperability training for multi-agency, multi-discipline, and multi-jurisdictional operations

Requirements

• Ten or more years of combined experience in federal law enforcement, public-safety communications, and training program development or delivery preferred. This experience should include at least five years developing or delivering law-enforcement or public-safety training and at least three years supporting or teaching LMR, P25, radio interoperability, or comparable tactical communications capabilities.
• Demonstrated experience developing curriculum and delivering certified training programs at a nationwide level
• Prior experience as a federal law-enforcement officer
• Advanced knowledge of LMR systems, codeplug programming, and IP-based communications used in law enforcement
• Knowledge of NTIA and FCC regulations and laws and policies affecting law enforcement and interoperable communications
• Experience as an instructor at a police academy, FLETC, or a similar institution
• Experience planning and coordinating interoperability during multi-agency, multi-discipline, and multi-jurisdictional public-safety operations
• Proficiency with in-person, Microsoft Teams, hybrid, or comparable delivery methods
• Advanced understanding of RF propagation across multiple bands, antenna characteristics, and RF safety requirements and regulations
• Must be able to obtain and maintain the DHS suitability determination required for access to customer systems and facilities
• U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

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