Program Monitor

Clearance Level

None

REQ#: RQ217381

Public Trust: MBI (T2)

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

The Program Monitor provides guidance, consultation, and technical assistance to care providers supporting the implementation and coordination of a government program providing services to individuals. The Program Monitor develops and administers plans to ensure government funded programs serving individuals comply with established regulations, policies, and procedures.Position Duties:

Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
Assesses quality of services and safety of individuals at the care provider.
Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
Reviews equipment and property inventory.
Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
Reviews program documentation and program files including case files and personnel files to ensure compliance.
Compile and submit monitoring report within fifteen business days of monitoring visit.
Maintains a historical record of all notes/documents/records of monitoring trips.
Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.

Qualifications:

Requires BS/BA degree in social work or related field plus 5 years of related work experience.
Proven experience monitoring grantees that provide services to underserved populations.
Previous quality assurance, case management, and/or clinical experience is preferred.
Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
Excellent communications skills, both written and verbal.
Bilingual – English/Spanish speaking is highly preferred.
High attention to detail.

Additional Requirements:

This position requires an existing MBI T2 Public Trust or the ability to obtain one.
Position is 100% remote, however preferred candidates will reside in the state of Florida or Texas. Regular domestic travel for this role is required.

Work Requirements

Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

25-50%

Salary and Benefit Information

The likely salary range for this position is $81,349 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans