Operations Data Analyst

Clearance Level
None
Category
Data Science and Data Engineering
Location
Remote, Working from the USA
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Key Skills For Success

Critical Reasoning

Data Analysis

Data Communication

Microsoft Business Intelligence (BI)

SQL Data Analysis

REQ#: RQ217415
Public Trust: MBI (T2)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description
At GDIT, people are our differentiator. We are seeking a Operations Data Analyst to support the Member Services function of a federal limited healthcare program. Your work will strengthen the operational performance of a program serving a critical mission.The World Trade Center Health Program is a limited federal health program administered by the National Institute for Occupational Safety and Health, part of the Centers for Disease Control and Prevention in the U.S. Department of Health and Human Services. The Program provides no-cost medical monitoring and treatment for certified WTC-related health conditions to those directly affected by the 9/11 attacks in New York, the Pentagon, and in Shanksville, Pennsylvania.  HOW YOU WILL MAKE AN IMPACT:
  • Analyze operational data, metrics, and performance indicators to identify trends, process gaps, and opportunities for improvement
  • Manage the data flow process between GDIT and trading partners to make sure that all benefit assignments and supporting information are administered and updated correctly
  • Research and respond to internal and external data requests, including Customer, clinic, and data center inquiries
  • Conduct root‑cause analysis on data inconsistencies, workflow bottlenecks, and issues affecting member experience or program performance
  • Translate business needs into data requirements, reporting specifications, and actionable operational insights
  • Perform data extractions, validations, reconciliations, and quality checks specific to enrollment, certification, transfer, appeals, and demographic updates with trading partners
  • Support forecasting, modeling, and scenario analysis aligned with program growth and resource planning
  • Assist in the development and monitoring of program performance dashboards, operational scorecards, and contract deliverables
  • Lead or support special analytics and process improvement projects for Member Services
WHAT YOU’LL NEED TO SUCCEED:Minimum Qualifications
  • BA/BS or equivalent, 2+ years of experience
  • Strong analytical, critical thinking, and problem‑solving skills
  • Proficiency with data analysis tools such as Excel, SQL, and Power BI
  • Ability to interpret complex operational data and communicate insights clearly to diverse stakeholders
  • Must have an understanding of operational processes, workflow optimization, performance metrics, and health program data
  • Excellent written and verbal communication skills
  • Strong attention to detail, accuracy, and consistency
  • Ability to work independently and collaboratively in a fast‑paced, mission‑driven environment
  • Ability to obtain and maintain a Public Trust clearance
PREFERRED QUALIFICATIONS:
  • Experience supporting federal health programs such as CDC, CMS, VA, or similar environments
  • Familiarity with the structure and operations of health plans or other Third‑Party Administrator (TPA) contracts
GDIT IS YOUR PLACE:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional scientific growth opportunities, including journal subscriptions, conference attendance, and supporting publication journey
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
#GDITFedHealth#GDITWTCJobs#FedHealth
Work Requirements
Years of Experience

2 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Salary and Benefit Information

The likely salary range for this position is $64,230 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans