SharePoint Front-End Web Administrator, TS/SCI with Polygraph

We are seeking a proactive and detail-oriented SharePoint Front-End Web Administrator to support a dynamic, geographically dispersed enterprise environment. This role is critical in delivering an exceptional user experience through site collection administration, front-end configuration, and Tier 1–2 troubleshooting across multiple SharePoint platforms. Ideal candidates will bring a passion for learning, adaptability, and a commitment to optimizing modern SharePoint environments

The Successful Candidate Will Have

• Hands-on experience supporting SharePoint 2019 and SharePoint SE environments at the site collection and subsite level

• Ability to diagnose, troubleshoot, and escalate platform-level issues in a timely and appropriate manner

• Working knowledge of SharePoint workflows and automation tools, including Power Automate and SharePoint Designer

• Proficiency in SharePoint webpage design, including modern pages, web parts, and branding customization

• Strong analytical and problem-solving skills with a focus on root cause identification and resolution

• Excellent written and verbal communication skills for clear documentation and effective collaboration with stakeholders

• Understanding of enterprise security concepts and compliance requirements, ensuring adherence to organizational policies

Required Skills

• Provide first and second-level support for SharePoint site collections for site-level and user-facing issues

• Diagnose and fix site collection issues including but not limited to: Web parts, permissions, workflows, apps, navigation, and page layouts

• Troubleshoot permissions inheritance and access control issues across site collections

• Analyze and resolve site collection errors using correlation IDs and ULS logs for root cause identification

• Configure and manage site templates, content types, metadata structures, and branding elements to align with organizational standards

• Implement and enhance modern page features including design, layout, and functionality for improved user experience

• Create or troubleshoot 2010 and 2013 workflows using SharePoint Designer

• Develop and maintain user guides, governance documentation, and standard operating procedures to promote best practices and compliance

• Collaborate with developers, system engineers, and customers to diagnose and resolve front-end issues, improving overall user experience

Desired Skills

• Basic understanding of SharePoint on-premises server architecture, including farm topology, service applications, and front-end components

• Strong understanding of HTML and proficiency in JavaScript for developing, customizing, and troubleshooting client-side scripts within SharePoint environments

• Proficiency with InfoPath Forms and InfoPath Designer for creating, customizing, and maintaining electronic forms integrated with SharePoint workflows

Duties & Responsibilities

• Administer and maintain site collections and front-end components across SharePoint 2019 and SharePoint Subscription Edition (SE) environments

• Configure and optimize site settings, permissions, navigation, and content structures to enhance usability and compliance

• Provide Tier 1-2 support by troubleshooting and resolving ServiceNow tickets related to site collections, user experience, and front-end functionality

• Develop and maintain documentation, including governance standards, knowledge base articles, and system configuration records

• Ensure adherence to organizational security policies and compliance standards across all SharePoint sites and components

• Collaborate on special projects and modernization initiatives, contributing to platform upgrades and feature enhancements

Additional Desired Experience

• SharePoint Online – Familiarity with cloud-based SharePoint administration and modern site features

• Microsoft Power Platform

• Power Automate – Designing and managing automated workflows to streamline business processes

• Power Apps – Building and customizing low-code applications for enhanced user interaction

• Visual Studio – Supporting front-end development, debugging, and customization of SharePoint components

Qualifications

• Skillset: 3+ years of SharePoint administration or enterprise web platform support experience

• Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent experience

• Location: Onsite

• Clearance: Active TS/SCI with Polygraph

GDIT is Your Place
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

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OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.