Critical Systems
Dashboard Management
Data Quality Management
ServiceNow System Administrator
Advance how our customers operate while you advance your career. Join GDIT as a ServiceNow Systems Administrator and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.
MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow System Administrator you will play a crucial role in performing the following tasks:
● Implement Role-Based Access Controls (RBAC) and Attribute-Based Access Controls (ABAC) to restrict access and define permissions according to the user’s role, attributes, and need to know.
● Incorporate observability best practices, including continuous tuning of alerts to reduce noise, data quality validation prior to ingestion, structured logging conventions, and adherence to security and governance policies.
● Design contextualized, role specific insight dashboards that tailor visualizations to operator, analyst, and leadership mission workflows for improved decision making. These dashboards filter telemetry, alerts, traces, and operational indicators according to mission responsibility, supporting faster triage and targeted decision making.
● Conduct continuous capacity planning using telemetry trends, resource consumption analytics, forecasting models, and platform performance indicators. These insights support cost optimization via rightsizing, archival strategies, dashboard efficiency improvements, and data retention aligned with policy
WHAT YOU’LL NEED TO SUCCEED
● Education: Technical Training, Certification(s) or Degree
● Experience: 8+ years of related experience
● TS/SCI w/poly clearance
● US citizenship required
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.
8 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $140,821 - $190,523. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans