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Digital Modernization

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Kenneth Newton

Director of Service Delivery

NASA Shared Services Center

Director of Service Delivery at the NASA Shared Services Center (NSSC) in Hancock County, Mississippi and was appointed to the federal Senior Executive Service (SES) effective March 25, 2012. Mr. Newton possesses over 15 years of engineering and aerospace technology experience, coupled with more than 16 years of program management and service delivery acumen.

As the Director of Service Delivery for the NASA Shared Services Center, Mr. Newton’s duties include: managing more than 100 civil servants; managing all aspects of Service Delivery, serving as the Alt. Contracting Officer’s Representative for the NSSC Service Provider Contract; and managing the National Center for Critical Information Storage and Processing (Tier III Data Center Facility). He is also responsible for NSSC’s intelligent automation services including robotic process automation. Mr. Newton is responsible for interfacing with stakeholders and customers on all matters regarding technical integration, operational readiness and risk management.

Mr. Newton began his NASA career at the Kennedy Space Center where he last served as an Independent Assessment Engineer in the Assessments Division of the Safety, Health, and Independent Assessment Directorate. At the Kennedy Space Center, Mr. Newton previously served as Lead, Logistics Engineering Management in the Joint Performance Management Office, Logistics Operations Engineer in the Logistics Operations Directorate, and Shuttle Operations Engineer in the Shuttle Operations & Management Directorate

Mr. Newton’s ability to communicate operational, financial, and budgetary impacts effectively helped to facilitate the necessary organizational and policy changes to implement such a successful centralized service delivery model for NASA.

Mr. Newton earned a Bachelor of Science in Mechanical Engineering (BSME) from the University of Florida. Mr. Newton joined NASA in September 1989.

Kenneth Newton
Kenneth Newton
Director of Service Delivery
NASA Shared Services Center