PROGRAM

Digital Modernization

Register for On-Demand

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Track 3

Delivering Managed Services

Thinking from the Outside in to Drive Innovation

Government agencies often take an “inside out” approach to technology transformation, but to drive real innovation, they need to reverse that and think from the outside in. During this breakout session, we’ll explore how to engage your end user community to better understand the efficiencies and services they need to better support their mission. And then, we’ll cover how to work “outside in” to define and build out the technology advancements needed to drive that transformation.

Session Speakers

Jay Johnson
Jay Johnson [moderator]
Senior Director of Customer Engagement
GDIT
Alboum
Principal Digital Strategist for the Federal Government
ServiceNow
Gilliand
Solutions Expert and Service Delivery Manager
GDIT
Stitt
Software Developer Director
GDIT