GDIT chief Gilliland bets her humans will master artificial intelligence

“It's early days,” said Amy Gilliland, president of General Dynamics Information Technology. “Right now, the battle that we are waging is education: It is about understanding what AI can do for you.”

WASHINGTON — Even as doubts mount about the real-world benefits of chatbots and the possibility of an artificial intelligence bubble, the president of General Dynamics Information Technology said she was optimistic about AI technology, not just as a product to sell her government customers, but as a tool to empower (not replace) her own employees.