Thrive in a digital landscape.

Service Desks and Network Operations Centers

GDIT offers a centralized platform for managing and tracking IT support requests, advanced analytics, automated workflows, and knowledge management, to optimize operations and deliver fast and effective service to teams and customers. NOC-as-as-service and SOC-as-a-service capabilities provide 24/7 reliable and secure operation of critical IT systems and cyber threat monitoring and response, meeting established service level objectives and business priorities.

Intelligent IT Service Management

GDIT offers a Lean, user-centric, outcome-based approach leveraging ITSM4Gov® framework to mature and operationalize government IT service management (ITSM) and IT infrastructure library (ITIL) practices and management. The approach focuses on three elements: an outside-in approach to service management that improves workforce productivity and mission alignment; a Lean ITSM approach to operationalize right-sized ITSM and ITIL processes through Scaled Agile delivery; and optimization of service transition and operations through next-gen automation, including DevSecOps and AI-driven automated incident and problem management.


Managed Services

Get everything you need and nothing you don’t. GDIT’s capabilities can be accessed through a customizable and scalable managed services-based delivery model. Our teams come with the tools, expertise, and facilities necessary so you can focus on the mission, not the minutiae.

  • Dedicated Managed Services | For clients who require a dedicated workforce and tools, we’re able to provide our full portfolio of secure solutions, committed exclusively to a particular agency or mission.

  • Hybrid Managed Services | For clients with an existing workforce or tools, we bring our expert services, technology, and support to help agencies get the most out of their investments.

  • Leveraged Managed Services | For clients who do not require a dedicated solution, we offer flexible, multi-tenant staff and services for increased efficiency and reduced costs.

Digital Engineering Environments

GDIT utilizes data to optimize the design and testing process for digital products and services. GDIT enables collaboration with cross-functional teams and external partners in real-time, addressing unique customer requirements, including developing solutions in unclassified environments and deploying to classified spaces.

Training and Support

GDIT makes the transition to a digital transformation seamless with ongoing training and support to ensure your team is fully utilizing the benefits your digital capabilities.


Research Report

Managed Services: Powering Federal IT

In our newly released report, federal IT officials across Civilian and Defense agencies respond to the state of managed services in federal government and the journey to realizing benefits across their IT ecosystems

3 MIN ReadManaged Services, Digital Modernization

Balancing Cost, Security, and Control in Hybrid Managed Service Models


4 MIN ReadCivil, Digital Modernization

Modern Service Delivery, Right in the Palm of Your Hand

aerial view of forest and windy road by water

4 MIN ReadDigital Modernization

Emerging Technology Implementation: Turning Roadblocks into Speedbumps

dragon fruit

50 MIN WatchArtificial Intelligence, Cyber, Data and Analytics, Digital Consulting, Digital Modernization, 5G

Seeds of Change: Leaders React to GDIT’s Emerging Tech Research Study

Mike Wagner and Tim Gilday speaking

14MIN WatchIntelligence, Homeland Security, Digital Modernization

Biometric Identification: Not Movie Magic, But a Mosaic of Multi-Factor Authentication Tools

flock of birds

4 MIN ReadDigital Modernization, Managed Services

Achieving Mission Success: Best Practices to Foster Effective Collaboration Among Contractors

satellite view of a river

2 MIN ReadDigital Modernization, Homeland Security, Intelligence

Mission Possible: A Modern Approach to Supporting Global Missions

ship on the Pacific Ocean

54 MIN WatchCyber, Defense, Digital Modernization, Zero Trust

Dispatch from TechNet IndoPac: MPEs & ICAM to Enhance Warfighter Capability