Thrive in a digital landscape.

We depend on IT every day to connect – not only to our data and information, but more importantly, to each other. This requires technology that is constantly evolving to overcome changing demands and missions.

GDIT accelerates the modernization of legacy IT environments and deploys next-generation digital ecosystems. We utilize automation to streamline routine processes and managed and shared services to maximize cost savings and efficiency. From massive networks and data centers to individual processes and operations, we modernize the entire IT enterprise to power agency missions with the tools and resources they need to adapt and thrive.

Service Desks and Network Operations Centers

GDIT offers a centralized platform for managing and tracking IT support requests, advanced analytics, automated workflows, and knowledge management, to optimize operations and deliver fast and effective service to teams and customers. NOC-as-as-service and SOC-as-a-service capabilities provide 24/7 reliable and secure operation of critical IT systems and cyber threat monitoring and response, meeting established service level objectives and business priorities.

Intelligent IT Service Management

GDIT offers a Lean, user-centric, outcome-based approach leveraging ITSM4Gov® framework to mature and operationalize government IT service management (ITSM) and IT infrastructure library (ITIL) practices and management. The approach focuses on three elements: an outside-in approach to service management that improves workforce productivity and mission alignment; a Lean ITSM approach to operationalize right-sized ITSM and ITIL processes through Scaled Agile delivery; and optimization of service transition and operations through next-gen automation, including DevSecOps and AI-driven automated incident and problem management.

Managed Services

Get everything you need and nothing you don’t. GDIT’s capabilities can be accessed through a customizable and scalable managed services-based delivery model. Our teams come with the tools, expertise, and facilities necessary so you can focus on the mission, not the minutiae.

  • Dedicated Managed Services | For clients who require a dedicated workforce and tools, we’re able to provide our full portfolio of secure solutions, committed exclusively to a particular agency or mission.

  • Hybrid Managed Services | For clients with an existing workforce or tools, we bring our expert services, technology, and support to help agencies get the most out of their investments.

  • Leveraged Managed Services | For clients who do not require a dedicated solution, we offer flexible, multi-tenant staff and services for increased efficiency and reduced costs.

Digital Engineering Environments

GDIT utilizes data to optimize the design and testing process for digital products and services. GDIT enables collaboration with cross-functional teams and external partners in real-time, addressing unique customer requirements, including developing solutions in unclassified environments and deploying to classified spaces.

Training and Support

GDIT makes the transition to a digital transformation seamless with ongoing training and support to ensure your team is fully utilizing the benefits your digital capabilities.

Research Report

Managed Services: Powering Federal IT

In our newly released report, federal IT officials across Civilian and Defense agencies respond to the state of managed services in federal government and the journey to realizing benefits across their IT ecosystems