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Thrive in a digital landscape.

Service Desks and Network Operations Centers

GDIT offers a centralized platform for managing and tracking IT support requests, advanced analytics, automated workflows, and knowledge management, to optimize operations and deliver fast and effective service to teams and customers. NOC-as-as-service and SOC-as-a-service capabilities provide 24/7 reliable and secure operation of critical IT systems and cyber threat monitoring and response, meeting established service level objectives and business priorities.

Intelligent IT Service Management

GDIT offers a Lean, user-centric, outcome-based approach leveraging ITSM4Gov® framework to mature and operationalize government IT service management (ITSM) and IT infrastructure library (ITIL) practices and management. The approach focuses on three elements: an outside-in approach to service management that improves workforce productivity and mission alignment; a Lean ITSM approach to operationalize right-sized ITSM and ITIL processes through Scaled Agile delivery; and optimization of service transition and operations through next-gen automation, including DevSecOps and AI-driven automated incident and problem management.


Managed Services

Get everything you need and nothing you don’t. GDIT’s capabilities can be accessed through a customizable and scalable managed services-based delivery model. Our teams come with the tools, expertise, and facilities necessary so you can focus on the mission, not the minutiae.

  • Dedicated Managed Services | For clients who require a dedicated workforce and tools, we’re able to provide our full portfolio of secure solutions, committed exclusively to a particular agency or mission.

  • Hybrid Managed Services | For clients with an existing workforce or tools, we bring our expert services, technology, and support to help agencies get the most out of their investments.

  • Leveraged Managed Services | For clients who do not require a dedicated solution, we offer flexible, multi-tenant staff and services for increased efficiency and reduced costs.


Ember Digital Engineering

Through an innovative application of digital modeling and simulation, GDIT Ember Digital Engineering sets a new standard in system design and development. With Ember, better collaborate, see potential outcomes, and make informed decisions before any physical work begins.

Training and Support

GDIT makes the transition to a digital transformation seamless with ongoing training and support to ensure your team is fully utilizing the benefits your digital capabilities.


Research Report

Managed Services: Powering Federal IT

In our newly released report, federal IT officials across Civilian and Defense agencies respond to the state of managed services in federal government and the journey to realizing benefits across their IT ecosystems