Systems Administrator

Advance how our customers operate while you advance your career. Join GDIT as a Systems Administrator Senior and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

MEANINGFUL WORK AND PERSONAL IMPACT

GDIT has an exciting opportunity to support NATO Allied SOFCOM as a member of our Enterprise Mission Information Technology Services (EMITS) program. 

The System Administrator will support Enterprise administration for two network environments, providing Tier 2/3 support with proactive and immediate troubleshooting, configuring, and repairing systems, software, and ancillary hardware issues. Ensures proper maintenance and patching of systems, STIG and SCAP compliance, installation and deployment. The Systems Administrator is also responsible for software/hardware maintenance and troubleshooting of various vendor devices/platforms.

• Provide systems administration support to image, configure, and transition Dell thin clients as part of network migration
• Manage printer support including configuring and deploying new printers and ensuring client connectivity and functionality
• Manage the functionality and efficiency of physical and virtual servers including troubleshooting operating systems
• Provide system management through Microsoft Endpoint Configuration Manager (MECM) and RedHat Ansible
• Validate and ensure compliance with security policy for mixed security environments 
• Coordinate with Cyber Security team to install, manage, and update tools such as Tenable Security Center, Nessus Agents, Trellix, and Splunk Forwarders
• Conduct software license tracking, renewals, and audits and maintain inventory of equipment, software and software licenses.
• Provide tier 2/3 technical system support to Enterprise Service Desk personnel, including troubleshooting and touch labor service support as needed
• Monitor system performance. Independently troubleshoot and resolve highly complex problems to ensure reliable performance of systems.
• Perform Tier 2/3 touch labor support Server and virtual environments
• Develop, maintain, and improve Knowledge Databases, Standard Operating Procedures (SOP) and Work Order Procedures (WOP) to reduce resolution wait times, improve actionable response times, and improve overall user support. 
• Collect, document, and analyze system and network metrics to identify patterns and trends, and identify and document steps for improvements while maintaining customer satisfaction in every step of the service delivery model

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator Senior must have:

• Education: BA/BS (or equivalent experience)
• Experience: 5+ years of demonstrated System Administration/Engineering experience
• Technical skills: Microsoft Exchange server administration; Applicable certification such as Microsoft, VMware, RedHat or equivalent industry technical certification; Knowledge and hands-on experience with Splunk and Log reviewing tools; Knowledge and hands-on experience with Virtual Desktop Infrastructure (VDI) administration. (Horizon, fxlogix, and Omnissa DEM); Knowledge and hands-on experience with Hyper Converged Infrastructure (HCI) such as Dell VxRail, and VMware VSAN; Knowledge and hands-on experience with mixed environments of VMware, Windows Server, and RedHat Enterprise Linux (RHEL); Security-focused work approach with emphasis on the environment’s security posture; Excellent customer service skills and communication skills; Ability to work in a team-oriented, collaborative environment or as a focused task individual.
• Security clearance level: US Secret (SSBI) Security Clearance with ability to obtain TS/SCI as required
• US citizenship required the position
• Role requirements: Must possess DOD 8140 compliant certification (i.e. Security+ CE or equivalent); Preferred: CASP (SecurityX), CISSP, or equivalent

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.