Network Operations Center (NOC) Program Manager

Network Program Manager

As a Network Program Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on the Network Program Manager joining our team to provide program management and 24x7x365 primary and secondary network operations center (NOC) staffing including engineering support, problem identification, troubleshooting, and maintenance for CBP (Customs and Border Protection) Local Area Network (LAN), Metropolitan Area Network (MAN), and Wide Area Network (WAN).

HOW A NETWORK PROGRAM MANAGER WILL MAKE AN IMPACT

• Oversees all aspects of the successful delivery of task order requirements throughout the period of performance, ensuring a high-quality customer experience for U.S. Customs and Border Protection (CBP)
• Serves as the Contractor’s Point of Contact (POC) for the Contracting Officer’s Representative (COR)
• Organizes, directs, and manages contract operation support functions, involving multiple complex and inter-related project tasks
• Manages teams of contract support personnel at multiple locations
• Maintains and manages the client interface at the senior levels of the client organization
• Meets with customer and Contractor personnel to develop and review task plans and deliverable items
• Ensures meeting program task schedules and costs, and manages quality
• Establishes and maintains technical and financial reports to show progress of projects to management and customers, organizes and delegates responsibilities to subordinates and oversees the successful completion of all assigned tasks

WHAT YOU’LL NEED TO SUCCEED

• Education: Bachelor’s degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications OR five (5) years of relevant technical experience with a bachelor’s degree in a non-technical field.  In lieu of a bachelor’s degree, eight (8) years of relevant technical experience
• Required Experience: Minimum of Fifteen (15) years’ experience in organizing, directing, and managing contract operation support functions and multiple complex and inter-related projects for a large, complex Federal agency
• Required Tech Skills: Project Management Professional (PMP) and ITIL v3 Foundation certifications
• Security Clearance Level: CBP Public Trust
• Location:  Herndon, VA
• US Citizenship Required