Business Process Analyst

BUSINESS PROCESS ANALYST

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the mission of New York State Department of Heath Medicaid Management Information System (MMIS) activities at Riverview Center in Menands, NY. You will play a crucial role in supporting the Project Management Office (PMO) team; you will be analyzing business and technical processes to formulate and develop business information processing systems. You will coordinate with business and technology teams to support the NYS MMIS (eMedNY).

The successful candidate should be familiar with Agile and Waterfall Development methodologies, their cadence and best practices. In this role, you should be analytical in your approach to gathering business requirements from all stakeholders. 

You will support the PMO team by:

• Participate in a team of business analysts and senior business analysts, some of which follow a SCRUM Agile development lifecycle and others that follow a traditional waterfall development lifecycle
• Report to management on timekeeping, resource allocation, status, risks and issues associated with the business requirements team's work assignments
• Collaborate with Scrum Masters, Project Managers, Development team members and testers to elicit requirements and maintain requirements traceability through the software development lifecycle
• Review key development life cycle work products for consistency, completeness, clarity and credibility, which work products include business requirements documentation, data entered into requirements repository tools, reports and requirements traceability matrices
• Develop and maintain internal process documentation and standard operating procedures consistent with CMMI level 3 and program standards
• Maintain security and privacy associated with Personally Identifiable Information (PII) and Protected Health Information (PHI) according to program standards, policies and procedures
• Maintain proficiency in business domain knowledge of the Medicaid Enterprise and the associated Federal, state and local regulations
• Monitor and assess impact of regulatory changes to remain knowledgeable and advisory to the customer on their implications for Medicaid Enterprise business requirements driving system changes

WHAT YOU’LL NEED TO SUCCEED

Bring your initiative and drive for innovation to GDIT. The Business Process Analyst must have:

• Education: Bachelor’s degree or equivalent in Management Information Systems, or a related discipline
• Experience:
  • Must have one (1) or more years of business or process analysis experience.
  • Experience in either Medicaid or other Healthcare Processing Systems is preferred.   
• Technical Skills:
  • Utilize product management tools such as Jira, Confluence, and Microsoft 365
    • Experience with Atlassian’s Confluence and Jira
    • Experience with the Microsoft Office 365 suite including Excel, SharePoint, and Visio
• Role Requirements:
  • Expert requirements elicitation skills including independent research and policy analysis, workshop facilitation, interviewing and advising senior leaders in state and local governments
  • Deep subject matter knowledge of State Medicaid program business processes
  • Broad subject matter knowledge of other Health and Human Services programs
  • Exposure to industry best practices across states in business process improvements and/or business process re-engineering
  • High attention to detail maintaining Requirements Traceability from the business requirements formulation stage through to user acceptance testing
  • Team player able to work well with large and small teams including a mix of senior and junior analysts, project managers, developers and testers
  • Expert communications and presentation skills
• Preferred Qualifications:
  • Prior experience as a Business Analyst for Medicaid Management Information Systems in Design, Development, Implementation and in Operations and Maintenance program phases
  • Prior experience in transitioning requirements elicitation from a traditional waterfall style software development lifecycle to an agile methodology such as Scrum
  • Knowledge of Project Server
  • Familiar with IBM Engineering Workflow Management

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.