NOC Configuration Manager

GDIT is seeking a Network Operations Center (NOC) Configuration Manager to help support our upcoming Base Infrastructure Modernization (BIM) contract in Oklahoma City, OK.

As a NOC Configuration Manager, you will provide IT and Network configuration oversight for the execution multiple on-site IT operations teams across several Air Force and Space Force bases globally. The NOC Configuration Manager will manage the baseline configuration including inventory topology, standardization, change management, archiving, and change deviations at the network operations center.

HOW A NOC CONFIGURATION MANAGER WILL MAKE AN IMPACT:

• Maintains an inventory of both physical and soft network devices including hardware software and the associated configurations.

• It will define the standard asset configurations and provide the ability to view, compare and backup network configurations.

• Develop and maintain IT asset and configuration management processes and policies

• Ensure the accuracy and completeness of the Configuration Management Database (CMDB)

• Collaborate with IT and business teams to identify and document configuration items and their relationships

• Perform regular audits and reconciliations of IT assets and configuration data

• Provide training and support to staff on asset and configuration management processes and tools

• Generate reports and metrics to monitor the health and compliance of IT assets and configurations

• Assist in the development and implementation of IT asset lifecycle management strategies

WHAT YOU’LL NEED TO SUCCEED - REQUIRED:

• Security Clearance: Active DoD Secret level clearance

• ​Certifications: Intermediate-level 8140 certification (e.g. Security+ CE), OR the ability to obtain within 30 days from start of employment

• Education: Bachelor’s Degree in a related field, OR equivalent work experience or technical certifications in lieu of degree

• Year’s Experience: 5+ years of increasing responsibilities working in an IT Network Center

• Technical Skills:

  • Strong demonstrable fundamental technical knowledge of networks, systems, and general IT systems (email, phones, word processors etc.)

  • Thorough understanding of wireless networking and general IT functions

  • Experience using a Configuration Management Database (CMDB)

  • Excellent troubleshooting, problem-solving and collaborative skills

• Skills and Abilities: Exceptional verbal and written communication skills applied to the development and presentation of technical materials appropriate to a broad spectrum of audiences.

• Location:  Full-time onsite in Oklahoma City, OK

DESIRED QUALIFICATIONS:

• Certifications: ITIL V3/4 Foundation or higher

• Technical Skills:

  • Thorough knowledge of ITSM best practices and supporting systems

  • Demonstrated experience in managing to SLA levels.

  • Experience with Cisco and Aruba network equipment.

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

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