Engineering Lab Lead

MEANINGFUL WORK AND PERSONAL IMPACT:

As an Engineering Lab Lead, the work you’ll do at GDIT will be impactful to the mission of USCENTCOM in Tampa FL. You will play a crucial role in directing all aspects of engineering activities and projects for the USCENTCOM Information Technology Services (CITS) Program. Advance how our customers operate while you advance your career. Join GDIT as an Engineering Lab Lead and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

• Lead the development, delivery and amendment of the IT Management Strategy

• Provides subject matter expertise on improving theater and HQ enterprise network operational capabilities

• Supports Service Design and Transition actions and implements Continual Service Improvement tasks in coordination with operations teams

• Drives vendor engagements to ensure responsive Tier IV support and to ensure technology innovation analysis to best inform future enterprise consideration.

WHAT YOU’LL NEED TO SUCCEED:

Bring your technology expertise and drive for innovation to GDIT. The Systems Engineer Principal must have:

• Education: Bachelor’s Degree with a focus in computer science, engineering, or a related field of study

• Certification: Applicable DoD 8140 or DoD 8570 Certification

• Experience: 8+ years of related experience

• Technical skills:

  • Work with the CSI Lead and evaluate impacts of recommended initiatives and projects and drive delivery of advanced ITSM processes and tooling solutions that meet the customers use cases

  • Champion organizational change management efforts that impact internal engineering, operations, and service delivery operations within programs technical teams

  • Directly support teams with unique Service Delivery related strategy and design, and partner with the operations team to bring designed capabilities online and deployed across the environment 

  • Partner with the quality team to implement an effective quality management program that covers all elements of technical delivery to measure and provide insights into customer experience

  • Implement best practices for the Enterprise to include ITIL, Agile, PMBOK frameworks for delivering IT Services work that include use of MS Project Scheduling, Detailed Resource Planning, performance tracking, and workload prioritization of the combined teams to effectively meet customer milestones

  •  Support the development of status work products, to include briefing materials that showcase accurate service delivery metrics and team performance to mission outcomes

  • Maintain key customer relationships to support strategic tech insertion and lifecycle replacement of IT hardware for the entire IT Enterprise

• Role requirements:

  • 8 years+ of progressive technical implementation, team leadership, and customer relationship experience

  • Skilled in utilizing best practice engineering methods

  • Experience leading program execution of service strategy, design, and transition to Operations and Sustainment for a large Defense customer

  • Experience in strategic planning, including contributing recommendations with supporting data and preparing and executing action plans

  • Proven proficiency in analyzing, evaluating, and overcoming program risks across multiple project teams

  • Demonstrated knowledge of incident management, problem management, change management, Knowledge management as well as request fulfillment

• Security clearance level: TS/SCI clearance required.

• Must be able to work on site in Tampa FL at MacDill AFB -not a remote role.

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

#CENTCOMCITS

#ARMA