Cloud Systems Administrator

Transform technology into opportunity as a Cloud Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Cloud Systems Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Cloud Systems Administrator joining our  team in support of server and user operations. These operations include but are not limited to: Compliance Management, Vulnerability Management, Patch Management, User Management, and routine server Operation and Maintenance activities.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Cloud Systems Administrator, the work you’ll do at GDIT will be impactful to the mission of customers. You will play a crucial role via the following:

• Responsible for the administration, maintenance and support of the organization’s IT systems and infrastructure.
• Maintains detailed documentation of system configurations, procedures and changes.
• May assist in the development of IT policies and procedures
• Develops and maintains disaster recovery plans and participates in recovery drills and business continuity planning.
• Manages and tests backup and recovery procedures to ensure data integrity and availability.
• Hardens Operating Systems to the required cyber compliance standard (CIS, DISA, etc)
• Performs application installs and upgrades
• Decommissions cloud resources (storage volumes, load balancers, databases, servers, etc)
• Reviews vulnerability scans before patching and validates successful patch activities
• Reviews compliance scans and identifies deviations from security policy
• Follows standard operating procedures while providing technical support in the management of IT systems and configurations
• Troubleshoots virtual systems, software issues, and network connectivity.
• Manages Active Directory.
• Maintains current knowledge of relevant technology as assigned.
• Performs all work in accordance with a Change Management system.
• Monitors multiple ticket queues and responds to requests received via email, instant message, or direct escalation.
• Coordinates with other IT teams and customers.
• Maintains a dashboard or similar tool to track work.
• Responds to after-hours on-call events.

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Cloud Systems Administrator must have:

● Education: Technical Training, Certification(s) or Degree in related field required; Bachelor's degree nice to have

● Experience: 1+ years of systems administration and cloud technology/platform experience

● Required Skills:

• Experience maintaining server operating systems (Linux/RHEL, Windows Server)
• Experience with Active Directory, and familiarity with related concepts (User account management, LDAP, Group Policy, DNS, DHCP, Certificate services, etc)
• Familiarity with scripting languages (Python, PowerShell, Bash)
• Understanding of security principles and best practices
• Excellent communication, customer service, and time management skills
• Must be able to function in a fast-paced environment and balance competing priorities with guidance from leadership and senior staff

● Required Certification: At least one foundational or higher certification from a major cloud provider (AWS, Azure, or Google) is required

• AWS Certified Cloud Practitioner or higher
• -or-
• Microsoft Certified: Azure Fundamentals or higher
• -or-
• Google Cloud Foundational Certification or higher

● Preferred Skills:

• Additional cloud provider or vendor certifications (AWS, Azure, Google, CompTIA, Microsoft, Red Hat, etc)
• Familiarity with additional OSes and platforms (Ubuntu, VMWare)
• Advanced scripting capabilities
• Experience with security and monitoring applications and tools (Splunk, Qualys, ScienceLogic, Tenable, native cloud provider tools)
• Proficiency with NIST, DISA, and CIS control implementation
• SSO and MFA knowledge and implementation experience
• Working knowledge of network technologies
• Understanding of security principles and best practices
• Flexible schedule and the ability to work after-hours and weekends to meet customer maintenance windows within a 24x7 environment
• Ability to obtain and maintain varying levels of security clearances

● Security Clearance Level: None required, but ability to obtain and maintain Secret or higher clearance is preferred

● Location: State of Louisiana

• Candidates within LA who reside within 60 miles of our Integrated Technology Center in Bossier City, LA will follow a hybrid work model
• Candidates within LA who reside more than 60 miles from our office in Bossier City, LA will follow a remote work model

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace