Technical Editor Principal

Own your career as a Technical Editor Senior at GDIT. Here, you’ll have the opportunity to build strong lines of cyber defense using cutting-edge technologies. Your work in cybersecurity at GDIT will have an impact on securing our clients’ missions and ensuring we anticipate the threats of tomorrow. 
 
At GDIT, people are our differentiator. As a Technical Editor , you will help ensure today is safe and tomorrow is smarter.

HOW A TECHNICAL EDITOR SENIOR WILL MAKE AN IMPACT 

• Collaborate with subject matter experts, engineers, and product managers to gather information and ensure technical accuracy

• Create style guides, develop and maintain templates and content standards to ensure consistency and quality across documents 

• Manage documentation through its lifecycle: drafting, reviewing, publishing, and maintaining updates 

• Reviews and edits material for punctuation, grammar, and content.  

• Identifies and modifies contextual errors, reorganizes content, and edits graphics, tables, and illustrations.  

• Develops the process of crafting and refining ideas, cultivating sources, and developing highly complex and articulate articles.

• Translate technical information into engaging and accessible content for both technical and non-technical audiences, turning insights into language for user success. 

• Update and improve existing knowledge base(s) to improve knowledge article content, knowledge article disc. Support the verification, approval, and processing of document revisions.

• Create training materials, job aids, work instructions, and Standard Operating Procedures (SOPs) for tasks, knowledge transfer, incident and problem resolution. 

• Accurately record key information from a meeting, such as decisions, action items, and key discussions, to create an official, verifiable record. 

• Communicate all documentation changes and updates to customer, management and operation staff. 

• Gain a deep understanding of systems and services, and translate complex information into simple, polished, engaging content. 

WHAT YOU’LL NEED TO SUCCEED: 

● Education: Bachelor of Arts/Bachelor of Science or equivalent combination of certification and experience 

● Required Experience:

• Minimum of 8 years of technical writing or related experience 
• 5+ Years of experience developing comprehensive documentation that meets organizational and customer standards. 
• 5+ Years of experience writing, formatting, and organizing deep technical knowledge into documents that can be incorporated into document sharing platforms. 
• Experience reviewing knowledge management systems and knowledge artifacts. 

● Required Skills: Ability to distill complex information into clear, concise text, strong command of English grammar, style, and syntax, and ability to work independently and deliver accurate content under deadline pressure  

● Preferred Tools: Microsoft Office Suite (to include Project, SharePoint, and Viso), Adobe Acrobat Pro, ITSM (ex. ServiceNow, Jira Service Management) 

● Preferred Skills: Technical understanding of computer networks, IT security, IT risk management (RMF), usability testing, design specifications, Scrum practices, and an understanding of software development (SDLC). 

● Additional Skills: Previous experience in cybersecurity is a plus. 

● Location: Hybrid, with an estimated 20-25% time spent at customer site in Richmond, VA.