LOB SME

Seize your opportunity to make a personal impact as a LOB SME supporting the Division of Federal Systems (DFS).

Responsibilities:

·        Provides administrative, and operational support to assigned project or task(s). Reviews status and prepares status reports.

·        Participate in the development of reports, and task order and administrative reporting

·        Facilitate and attend internal meetings as well as meetings with stakeholders

·        Update required certifications and correspondence with federal partners and states

·        Conduct research and prepare documentation for responses including congressional inquiries, declarations, and FOIA requests

·        Oversee written program documentation, presentations, and business communications for internal and external distribution including maintenance of technical and program documents on the ACF website

·        Track and report on initiatives and projects

·        Respond to ad hoc requests from Federal Managers

Required Skills:

·        BA/BS or equivalent experience, with at least 10 years of general experience

·        Ability to work independently on projects, problem solve, and seek solutions

·        Microsoft Office proficiency, especially Word and PowerPoint 

·        Proficient typing skills at a minimum of 60 WPM

·        Efficiently perform large volumes of manual data entry  

·        Experience supporting technical resources in waterfall development lifecycle projects

Desired Skills:

·        Self-motivation, intellectual curiosity, and ability to multi-task effectively

·        Excellent oral and written communication, including strong meeting facilitation skills (agenda development, structure, and process of meetings)

·        Effective interpersonal skills and strong customer service orientation

·        Technical writing experience

·        Project Management Professional (PMP) and/or Six Sigma Green/Black Belt certification