Computer Hardware
Desktop Computers
Hardware Troubleshooting
Remote Access
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
General Dynamics Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT market. Together as GDIT we collectively deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community, and federal civilian agencies as they modernize their information systems.
GDIT is seeking a Help Desk Technician to join our team supporting the Administrative Office of United States Courts – Administrative Office Technology Office (AOUSC-AOTO) in Washington DC.
Job Duties and Responsibilities:
Install, modify, and repair computer hardware and software both in person and through the use of remote access tools.
Provides end-user software and hardware troubleshooting.
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
Assists in the administration of e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
Maintains current knowledge of relevant technology as assigned.
QUALIFICATIONS: HS/GED, 1+ years of experience
U.S. Citizenship
WHAT GDIT CAN OFFER YOU
GDIT CAREERS
Opportunity Owned
Discover more at www.gdit.com/careers
1 + years of related experience
* may vary based on technical training, certification(s), or degree
None
The likely hourly rate for this position is between $25.63 - $33.17. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans