PROGRAM

Digital Modernization

Register

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Track 3

Delivering Managed Services

The IT Factor: Outsourcing End User Service Management

Federal agencies are facing tough challenges, and outsourcing the management of End User Services can offer an “easy button” to reduce the cost of IT operations and improve workforce productivity. Join this session to learn how modern, managed End User Services are delivered today, and how agencies can employ effective strategies for evaluating, selecting, and managing them.