As part of the TSS Help Desk and Contact Center programs, you will utilize your problem-solving skills to manage service requests. Whether from inbound customer service and help desk calls or tickets submitted through a web portal, you’ll analyze the root cause and provide customer resolutions.
Own the opportunity to join a growing program, designed specifically to ensure you’ll gain the valuable leadership skills and technical experience to help advance your career at GDIT. While you’re growing professionally, you can take pride in knowing that your work is serving and honoring our nation’s veterans, safeguarding homeland security, and supporting fellow citizens in need.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.