Solving technical issues to make mission success achievable. My team owns it.

GDIT is responsible for combatting some of the nation’s most complex challenges. Working at the Technology Shared Services (TSS) Help Desk and Contact Center could put you at the heart of the mission. Own the opportunity to become the first point of contact for solving real-world technical challenges and helping protect our nation’s security.

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About the Program

As part of the TSS Help Desk and Contact Center programs, you will utilize your problem-solving skills to manage service requests. Whether from inbound customer service and help desk calls or tickets submitted through a web portal, you’ll analyze the root cause and provide customer resolutions.

Own the opportunity to join a growing program, designed specifically to ensure you’ll gain the valuable leadership skills and technical experience to help advance your career at GDIT. While you’re growing professionally, you can take pride in knowing that your work is serving and honoring our nation’s veterans, safeguarding homeland security, and supporting fellow citizens in need.

  • GDIT will provide you with challenging and meaningful work, along with a variety of perks including the opportunity for remote work, casual dress code, paid education/certifications, and more.
  • When you join GDIT, you become an essential part of ensuring the safety and security of our nation. You can take pride in the work you do here, knowing that it’s making a difference in the world and on your career growth.
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  • Bossier City, LA
  • El Paso, TX
  • Barbourville, KY
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.