USRAP Business Advocate/Mid Computer Systems Analyst

GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a USRAP Business Advocates joining our team to support Department of State activities in Rosslyn, Virginia.

At GDIT, people are our differentiator. As a United States Refugee Program (USRAP) Business Advocate Mid/Computer Systems Analyst supporting the Department of State managed United States Refugee Admissions Program, you will be trusted to work on a variety of tasks supporting the USRAP ensuring refugees are properly screened while looking at ways to create efficiencies to a variety of business processes. USRAP Business Advocates work closely with Resettlement Support Centers (RSCs), PRM, Refugee Operations at the Refugee Processing Center and other external stakeholders to support development of the START. START is a cloud-based case management system and reporting tool that assists in managing refugee processing activities. RSC Business Advocates ensure they work within and across collaborative environments both internally and externally to train users and to document stakeholder policy, procedures, processes and needs.  In this role, a typical day will include:

• Provide Subject Matter Expertise (SME) in Refugee Processing
• Document requirements, process models and other artifacts to be used in development of START
• Lead trainings, presentations, elicitation sessions, conferences calls, webinars and other tools and technologies to gather and disseminate information with domestic and international partners
• Add to Product Backlogs and communicate user needs to multiple stakeholders
• Coordinate and facilitate exchange meetings to determine needs of customers; as well as to determine the impact of changes
• Provides input for documentation on new or existing systems/business processes
• Support the collection and reporting of requirements related metrics
• Provide guidance and work leadership to less-experienced staff
• Maintain current knowledge of relevant technology as assigned
• Participate in special projects as assigned
• Travel required to better understand refugee processing in the START application and maintain user expertise

WHAT YOU’LL NEED:

• A Bachelors Degree
• 4+ Years of relevant experience
• 4 Years of specific Technical skills
• A Secret Clearance or the ability to obtain one

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from