Digital Modernization 3 MIN Read
February 7th, 2022
Global travel brings countries tremendous economic value, but also comes with inherent risk. Any time an individual crosses a border, there are national security interests and, as the last nearly two years have shown, public health interests at play.
GDIT is facilitating a new kind of cross-border travel that benefits consumers, businesses, and governments alike. Our scale, breadth and depth of experience, modernization capabilities and a secure environment enables us to deliver GCS enhancements and evolutions that are long overdue.
Prior to the global Covid-19 pandemic, cross-border travel was at an all-time high. At the same time, the explosion of mobile devices and capabilities evolved travelers’ expectations about what their experience should look and feel like when crossing borders. Even before the pandemic, things like mobile biometrics and contactless engagement were the goal. All of this together drove a need for modernization of the systems in place to ensure a safe and secure experience for travelers. The pandemic only accelerated it.
The dramatic halt of cross-border travel at the start of the pandemic resulted in an unparalleled decline worldwide in the demand for services like identity and security management operations required for cross border travel.
GDIT’s Global Citizen Services (GCS) team reassessed when and how people travel to plan for a smarter return to travel – one that would be more efficient and more secure for what the new normal should be.
Without question, Covid brought about an openness to change, and simultaneously provided the required downtime to work thoughtfully and intentionally toward that change. And GDIT’s GCS team is ready.