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Cyber
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3 MIN ReadCyber, Defense, Digital Accelerators, Zero Trust

Building on Zero Trust Firsts

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33 MIN WatchDefense, Logistics and Supply Chain Management, Cyber

Building Resilient Global Supply Chains

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2 MIN ReadCyber, Our Culture

Cyber Skills in Action: Highlights from GDIT’s 2023 Cyber Hackathon

GDIT Emerge Innovation Center

Press ReleaseDigital Accelerators, Digital Modernization, Artificial Intelligence, Cyber, Cloud, 5G and Next Generation Wireless

GDIT Achieves Strong Growth Leveraging Its Digital Accelerator Solutions

Tom Oliver and Amy Gilliland

18 MIN WatchCyber, Digital Accelerators

Strategic Investments Accelerate Mission Solution Delivery

Dr. Matthew McFadden, Vice President, Cyber, GDIT and Gerald Caron, CIO, Dept. of Commerce, International Trade Administration

15 MIN WatchCyber

Discussing Cyber Priorities with a Department of Commerce CIO

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Press ReleaseState and Local Government, Health, Cloud, Cyber, Digital Modernization

GDIT Awarded $63 Million Alabama Medicaid Systems Integrator Contract

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3 MIN ReadCyber

Defensive Cyber Operations: Six Ways Agencies Can Fortify Their Cyber Defenses

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Press ReleasePartner Ecosystem, Digital Modernization, Artificial Intelligence, Cloud

GDIT Receives 2023 AWS Partner Award

GDIT Emerge Innovation Center

Press ReleaseDigital Accelerators, Digital Modernization, Artificial Intelligence, Cyber, Cloud, 5G and Next Generation Wireless

GDIT Achieves Strong Growth Leveraging Its Digital Accelerator Solutions

city in Alabama

Press ReleaseState and Local Government, Health, Cloud, Cyber, Digital Modernization

GDIT Awarded $63 Million Alabama Medicaid Systems Integrator Contract

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Press ReleaseHealth, Digital Modernization, Cloud

GDIT Awarded $2.5 Billion IDIQ Contract for Electronic Health Record Modernization by the Indian Health Service

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4 MIN ReadArtificial Intelligence, Data and Analytics

The Dynamic Duo of AI: Data Lakes and Meshes

3 MIN ReadManaged Services, Digital Modernization

Balancing Cost, Security, and Control in Hybrid Managed Service Models

17 MIN WatchOur Culture

Mental Health is a Business Imperative

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3 MIN ReadCyber, Defense, Digital Accelerators, Zero Trust

Building on Zero Trust Firsts

MANAGED SERVICES RESEARCH REPORT

Managed Services:
Powering Federal IT

Agencies across Civilian and Defense report on the state of managed services in federal government, from definition to adoption, on the path to realizing benefits across their IT ecosystems.

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Journey to managed services

While in different stages of their journey, most agencies reported being actively engaged with managed services providers.

Three out of four of those on the journey are talking to, issuing, piloting or expanding managed services.

Motivators to
adopting

Agencies are focused on benefits to their IT ecosystems through outcomes like cost efficiencies, speed and scale and mission enablement.

Reducing IT costs was rated the largest motivator for using managed services, while security and control were named as concerns.

Motivators to Adopting

Biggest motivators to move to MSP

59%

are looking to managed services to reduce their IT costs.

Motivators to Adopting

Biggest De-motivators to move to MSP

55%

are concerned about maintaining security, followed by costs and operational control.

Desire for flexibility

Agencies prefer flexibility in the type of managed services model they use with a mix of government and contracted owned services.

Federal leaders reported a preference for hybrid delivery models that provide selective/flexible services or a blend of support services.

Desire for Flexibility

Respondents planning or considering moving to managed services within the next 5 years expressed interest in:

Experience leads to success

To deliver successful managed services, agencies prefer a trusted partner with both the technical expertise and knowledge of the agency and mission.

While multiple factors contribute to success, respondents named expertise and experience, knowledge of the agency and pricing predictability as most important.

63%

Technical Expertise/Experience

is the top factor considered for a successful managed services provider.

See insights into the responses and plan for your managed services journey in the full report.

Download the report