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HEDIS CAHPS for Health Plans Survey Vendor Certification

Support Guidance for NCQA-Certified Survey Vendor

GDIT has over 50 years’ experience delivering enterprise IT management and next-generation IT solutions. From health IT to clinical research, bioinformatics and public health, GDIT is protecting the health and wellbeing of our nation’s citizens. We enable nearly every agency within HHS to operate critical health systems: process $1.5 trillion in Medicare payments annually for CMS; delivered the largest supercomputer in the world dedicated to biomedical research for NIH; and lead disease surveillance programs and a national vaccine reporting system for the CDC.
We see patterns where others see noise, and our insights empower partners with datasets that accelerate decision-making. Our advanced tools facilitate the management of big data challenges, bringing strategic insights for successful outcomes.
As an experienced and National Committee for Quality Assurance (NCQA) Certified CAHPS 5.1H survey vendor, GDIT can support your survey needs. Working with GDIT to conduct your survey will:

  • Guarantee the neutrality and credibility of your results.
  • Deliver better quality data at a lower cost than if you were to field the survey yourself.
  • Provide highly trained staff, secure facilities, and top-tier equipment to accomplish survey administration.
  • Ensure the collection and analysis of survey data are consistent with recommended protocols for survey administration, analysis, and reporting.

To contact a team member or place an order for survey services, contact the team at phone number: 888-312-1016 or e-mail:

CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of health plans, managed behavioral healthcare organizations, preferred provider organizations, physician organizations, credentials verification organizations, disease management programs and other health related programs. Consumers can access information on NCQA or on health care quality on NCQA’s Web site at

Contract Details

The NCQA Survey Vendor Certification Program helps ensure health plans get as accurate data as possible about its members’ experience. It evaluates, trains and certifies private market research firms to administer the HEDIS CAHPS survey on behalf of health plans. It is a comprehensive oversight process, simultaneous to survey administration, that facilitates high-quality data that can be compared across plans. State and federal regulators may require HEDIS CAHPS for their programs, also.